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Contact our 24/7 helpdesk anytime:
Call for emergency support
Need help urgently? Call the helpdesk line anytime 24/7.
PDA Synchronization
Email, Tasks, Calendar, Contacts in Real Time!
Local PC Support
- Load "Local PC Viewer"
- Allow HelpDesk to assist you with your local system issues
- How to clean Cookies and Temporary Internet Files
- PC slow: Run
defrag
and
checkdisk
- How to configure pop up blocker
- Microsoft Security Updates
- Defend desktop from threats
Login Issues
- Add XVAND.COM to trusted sites
- Remove security warnings and automatically switch IsUtility window to full screen during login
- Install MS RDP control
- Find your server name
- Launch RDP
- Install MAC RDP client
Anti-virus/Spyware
- ClamWin Antivirus
- ClamWin Free Antivirus.
- Windows Defender
- Defend desktop from threats
- Spybot
- Search & Destroy detects and removes spyware
- Ad-Aware
- Enterprise Console management tool
Miscellaneous
- XVAND Support ONLY
- use this link ONLY if directed by IsUtility HelpDesk
- Install IsUtility printer driver
- Allow to print to printers not originally supported by printer manufactures
- Install CISCO IP SoftPhone
- Install Cisco IP Communicator
- Fix printer mapping
- Fix mapping for non-COM, LPT, or USB printers
Tools
Useful Links
The following links are useful for maintaining your local system outside of IsUtility. As always, please don’t hesitate to contact the helpdesk with questions.
Norton Security/Risk
Track threats to your email, Instant message, file sharing, etc.
http://www.symantec.com/home_homeoffice/security_response/index.jsp
Free Antivirus
ClamWin is a Free Antivirus for Microsoft Windows 98/Me/2000/XP and 2003.
http://www.clamwin.com/
Windows Defender
Free program that helps protect your computer against slow performance and security threats caused by spyware and other unwanted software.
http://www.microsoft.com/athome/security/spyware/software/default.mspx
Internet Traffic Report
Determine if your Internet problems are global or local.
http://www.internettrafficreport.com/
Phishing Activity
Identity thieves are deceiving consumers into "voluntarily" disclosing their confidential information using a technique known as "phishing".
http://www.messagelabs.com/StatisticsThreat/StatisticsThreatType=Phishing